"The room was dirty and neglected, chair on veranda broke when I sat in it, doors did not close properly so mosquito and large red ants came in at night, bathroom had electricity plug next to shower so not safe to use, kitchen did not have utensils to cook a meal. Check in was 3 not 2 as on confirmation. Receptionists were dismissive and unhelpful, breakfast was of poor quality and lacking in choice, fresh coffee had to be paid for at breakfast it was not included as told at check in. The hot...

"Ok"

"コネクティングルームを予約していたにも関わらず満室でスイートルームへ変更とこれまでも何度か言われてきたことをまた言われました スイートという名の部屋ですがベッド一つしかないので要注意。"

"Oakwood has always been our first choice when we visit Batam. Best location right next to Grand Batam Mall where you have access to everything from eat to groceries and girls’ shopping. The hotel itself is fabulous as well, clean room, great amenities, yummy breakfast. Will be back, of course!"

"Great staff, clean and friendly"

"very good"

"Hotel lobby looks spacious and elegant but but the room is totally different 😖Room furniture is old, the bed springs are bad and they are sink down, bathroom no hand towel no tissue paper, shower room is small. Breakfast so so. Disappointed😞"

"All good"