"Quirky is the word that best fits. Location is excellent for NYU students."

"Vet accomodating staff. Shout out to Donna and Philippe and Nicolas for going out of their way to make sure we were comfortable and taken good care of."

"Great place to stay"

"We loved our experience! First time staying there and the service was incredible. Everyone—from the valet, to the bellmen to the front desk staff were PHENOMENAL! We plan to stay there again."

"A great location for a traveler visiting NY. I travel alone and the staff was super helpful. Delivered a fridge and blanket in minutes upon my request. Gym is great asset but was just sad there was no furniture up on the terrace. Promoted as an asset and would be a nice spot for morning coffee or afternoon wine. I went up anyway but no place to sit. Love that the windows open! Rare in a big city."

"This is no where near standard. Bad stuff with attitudes. Made a complaint about them using a dirty bedsheet and they never came to fix it. I couldn’t take a shower in the hotel because it just doesn’t feel ok"

"The water ran brown and the AC did not work."

"Stately Hotel. Lots of construction in the front of the building. Room was spacious and well furnished. Bathroom was small and had no vent fan so was very steamy after our family of 4 all finished showering. A few other minor maintenance issues which are expected in 100-year-old hotel. Great location — lots of things within walking distance. Will definitely consider it again during our next visit to NYC."

"The hotel is pleasant. I would not stay here if i could help it and would look into other options in the area. The room i got was not the promised one. It was cute, but not great. My windows looked to a brick wall. I guess rhat can't be helped to some degree. The pillows were the highlight of my stay. Very comfortable. I would recommend this hotel, only of the price was absolutely right. Meaning under 200 for sure."

"The staff on the front desk was great! The breakfast server on Friday and Saturday was horrible I generally don’t complain about line staff but this guy shouldn’t be a part of your team as you do have an amazing team at the front desk and maintenance your restaurant staff is good and helpful except for the server on Friday and Saturday breakfast and I thought on Friday he was having a bad start of the day watched him with few other tables he was the same horrible attitude on Saturday when I...

"Das Hotel liegt sehr zentral in der Nähe von Grand Central - sehr gut als Ausgangspunkt für die Stadterkundung, aber nicht die allerschönste Gegend. Wir hatten ein Zimmer zur Seite raus, Klein, aber absolut okay, Bad war modern und sauber. Unser Ausblick war die Wand des Nachbargebäudes. Allerdings läuft hier auch eine riesige Belüftungsanlage 24/7 mit einer Lautstärke, die Ohrstöpsel notwendig macht, um ordentlich schlafen zu können - auch bei geschlossenem Fenster. Alles in allem haben wir...

"Lovely hotel"