"The check in line was ridiculously long. I’ve never seen anything like this. They need more check-in staff. You could not leave your luggage upon arrival before check-in - you had to wait in line to get a tag, which is also ridiculous. The elevators are very old, and there’s no indication of what floor you are on when they open. The size of the room was fine for two people, NY-sized. Small bathroom but full sized tub. Good hairdryer. The shampoo and shower gel were empty when we got to the room...

"Great staff, however most things in our room was broken… beds were also pretty uncomfortable but was too tired to be effected so that was helpful. Overall would stay again thought"