"I"

"This is an older hotel, it has some worn furniture and the tiniest little elevator you've ever seen, very much like what you'd find in Europe but it also has a great deal of charm. The beds were comfortable, the sheets were very soft, the bathroom was clean and the staff was fabulous. I requested a fridge it was there in 5 minutes I requested an iron for a shirt it was there in 5 minutes on the second day we needed more shampoo and towels they were there in a matter of minutes. Marie behind the...

"The hotel is situated in an excellent location and offers relatively small, yet comfortable rooms. While this hotel is great and we would stay here again without hesitation, the true highlight of this property is its exceptional staff. They are incredibly hospitable, helpful, knowledgeable, and simply great! Thank you Anthony (front) and Jack (lounge), you were awesome!"

"Terrible experience, stayed at another hotel. Horrible experience with Expedia and hotel."

"You cannot beat the location to Times Square, Broadway, the Subway and it has the complete “vibe” of New York. We felt completely safe but liked the security at the entrance. We were also very thankful for the spacious room. A huge added bonus was Anita’s Gelato being just steps from the front door."

"The AC unit in the room was very old, rusted and very noisy. We could ynot only the hissing of the air but the badly functioning AC motor. The bath towels were damp and the carpet floor dirty. We had to request a room change. The new room was slightly cleaner but the AC was still noisy and old. For the high price of the stay this was more than disappointing. The hotel ad stated that the facility was completely renovated which was quite different than the reality. The staff was not very welcoming...

"Excellent location and very clean and attentive staff"

"The breakfast was way overpriced. Other than that it was a wonderful place to stay."

"La habitación que me tocó, la cama rechinada, era una cama muy vieja"

"The Arlo Midtown is my go to hotel in manhattan. Excellent location and wonderful staff."

"Terrific location. Very nice property. Clean and great rooftop bar. Did not appreciate the resort fee but that’s NYC. Have stayed here many times. Lots to do nearby and easy subway access to everywhere."

"Everything was perfect."