"Amazing staff! Comfortable rooms. Will come back again for sure"

"Very friendly team and good food. Room was extremely tired and shabby and although one has to understand surge pricing applied at the time of Cheltenham Races, the standard of the room could not possibly justify the price. "

"All felt very dated. Walls and floors all paper thin, could hear everything from folks waking at 6am, with the addition of construction work right outside the window at 7:30am. Rooms, whilst clean, were basic and tired, and far too warm with no ability to adjust temperature. Pay and display parking (with no guest discount) is a bit odd too. Not sure what grants this a 4*, but it certainly isn’t. Get what you pay for. "

"The room is very basic and dark. The bed was very uncomfortable and some of the light switches were falling apart. Service was very poor and the spa was dirty and not maintained. "

"Love the vibe at the Mal in Cheltenham. Rooms great, and staff are excellent!"

"Right in the village. Walking distance to everything - pubs, shops and restaurants"

"Charming Cotswolds location, with a beautiful garden and grounds. Loved the restaurant "

"Love this hopte. Great location and beautiful property with abundant food and social spots on site. "

"Stayed here before a long time ago, some of the furniture has been updated. quite clean and tidy. Room could have done with some more lighting. Quite dark even during day with curtains open."

"The facilities were great and we loved our quiet spacious room. Breakfast was excellent too. "