"The service was fantastic and the employees were super attentive and friendly. The room was very nice and the food at the restaurant was really good!"

"Incredible staff, perfect bathrooms. Wonderful location. "

"Wonderful location and view. Staff was very nice and helpfull"

"Interesting building, nice rooms. Reception staff could do with some more local knowledge eg the need to reserve tables. "

"We needed a parking space. Underground garage (21euro/night) has a direct elevator access to the hotel. The entrance to the garage was a bit narrow, but no problem with our mid size SUV. 15-20 minutes easy walking (flat) to the old city center. Room was very clean and enough space for two of us. Quiet even it faced to a busy road. Good choice if you need a parking space."

"Lovely hotel and service "

"I had an excellent stay at the hotel and will definitely choose it again for a future trip to San Sebastián."

"Hotel genial, super deco, parking gratuit dans la rue, on a pu diner malgré que la salle de restaurant soit complète, on nous a servi dans une autre salle malgré qu’une seule personne puisse s’occuper de celle-ci, super bon diner et personnel ultra attentionné."

"Belle expérience "

"This time is my second time to stay at Arrizul Congrass. Like my first stay, this time was also great. Convenient location, clean room and spacious bathroom! I particularly liked the terrace from the room. Only one thing if I had to mention is- there are no kettles, teas and mugs at room. But you can request kettle at the reception. There is a free complimentary beverage bar, which opens 12-8, I got tea bags and coffee from. I would definitely stay at here again. Thank you!"

"A superb location for seeing Biarritz on foot. It is in a quiet town centre square (virtually no cars) with sea views from balconies. If driving into Biarritz there is a public underground car park just a few yards away. The airport is as close as it could be (20-25 euro taxi fare) but the train station is surprisingly quite a long way (15 -20 euro taxi fare) although plenty of buses. It does not feel like a 4 star hotel - the first impression of the ground floor is very dark - it was evidently...

"Fint"