"Great location within 15 min walking distance to old town to enjoy pintxos and bars. Helpful staff. Great breakfast buffet from classic eggs and bacon to local Jamon and pastries. Good access to the airport and local highways."

"Good location, easy walk to the bus station and also the Guggenheim Museum"

"Mycket bra hotell i centrum men väldigt tyst"

"It was difficult to get a coffee in the breakfast area, which is the only place you can get brewed coffee. Also the view of the Guggenheim from the room was non existent and we paid extra for that. Otherwise it’s a good hotel in a good location with parking across the street"

"Great location for visiting this wonderful city. Surrounded by local restaurants and a short walk to the Guggenheim museum."

"Staff was helpful when questions were asked. Bed was comfortable but bathroom floor had stains. Location was good."

"The building is beautiful from the outside, but it is in desperate need of maintenance and renovation on the inside. The only positive aspects of my stay were the breakfast buffet, which was excellent, and the housekeeping staff. The cleaning team did an outstanding job and kept the rooms clean and well maintained throughout my stay. Overall, despite a few positive points, I would not consider this a true four-star hotel and would not choose to stay here again."

"This is a great hotel in the heart of Bilboa. The staff went the extra mile to make our stay outstanding. Very friendly people and excellent hospitality. The breakfast at the Ola restaurant was wonderful. Great food and the service was absolutely superb. The waitstaff was so warm and welcoming. Really makes the experience feel special."

"Great location. Lovely reception staff very helpful. Had all amenities and clean. Not far from Guggenheim"

"This was our second time staying at this property and it didn't disappoint! Helpful staff, comfortable room, air conditioning, welcome gift and the most amazing breakfast made our stay so pleasant. The bar and restaurant on property are an added bonus. This hotel is worth it! Walking steps to the Guggenheim as well!"

"Beautiful area and sights. First class facility"