"Accommodating staff, well maintained property, full range of services"

"High quality, excellent staffing, great food, in shopping area, easy walk to Old Town. Would definitely stay again."

"Rather smaller room"

"This property is conveniently located just outside the old city area with a city bus stop right outside the hotel and the tram a short walk. Big shout out to the front desk for getting us into our room early was we arrived from an early morning flight at 11am!! The breakfast buffet was fantastic- I highly recommended it! The staff stored our luggage at the end of our stay and was very helpful with recommendations ! "

"Clean, friendly staff. Decent breakfast and a nice central location in Bilbao. Having the room next to the staff door maybe wasn't ideal but there was only one morning when they were using it."

"Abbastanza soddisfatto "

"The best location for visiting the Guggenheim Museum. It is in a very nice area. The staff was very helpful. Parking, although is off property and is a public garage, is right across the street from the hotel. Our only complaint is that the bed was a bit too hard as well as the pillows. "

"Mooi, luxueus hotel. Het oude centrum ligt op een kwartier lopen."

"Hotel in ottima posizione, tranquillo pulito e personale più che soddisfacente."

"Wonderful Hotel Breakfast is phenominal."

"Excellent stay in a great location. "

"Muy buen desayuno"