"Clean room, helpful Staff"

"It's just okay. Ants in the room, gaps in the door. Good thing you don't spend much time in the room."

"Arrived early and was disappointed with how the property looked, old and under maintained, we tried to cancel especially after reading reviews. Couldn’t get refunded so we decided to see room before giving up. We’re actually pretty surprised with room. Air worked great, condition was fair at best, old and rough but bed was decent and shower worked. Used the pool which was ok. The restaurant next door (C&C) was awesome and walkable so that helped. We probably won’t be back, others in area looked...

"The air conditioning unit was leaking under the flooring. The entire floor squished when you walked on it. The staff just gave us extra towels to put down on the floor. The room was humid because of the moisture under flooring. Not good for asthmatic people"

"everything was good"

"The hotel was in the mist of redoing it's landscaping by adding gaint palm trees and some new boat docks, but it didn't interfere with the overall feel of the place. We enjoyed the free paddle boards and pool. Its also located on a beautiful part of the Keys"

"Great hidden spot on the bay. Well kept grounds and room. Check in was seamless and staff very friendly. Happy to have found this little gem, will stay here again!"

"This place is an absolute gem. Check-in was absolutely amazing and they treated my mother-in-law and father-in-law like royalty as we were there to celebrate their 50th wedding anniversary.. at reception we were greeted by Sarah who went above and beyond in so many aspects I have done so much traveling and I will say this is one of my favorite stops. We will always try and stay at this location or their Sister location. Each fillet is equipped in furnished so beautifully with a...

"I could not recommended Pines and Palms enough - it was spotlessly clean, everyone was super friendly and it was so nice and peaceful. The pool area is fabulous and there’s access to free paddle boards and kayaks etc - we were really sad to leave!"