"Its all about the Staff. Everyone from the person who opens the Gate, Opens the Door at Security, Front Desk, Cleaning Crews and all of the Staff in the Restaurant on the 9th Floor are a joy - Always Smiling, Always enquiring as to what I need. Unbelievable Customer Service to everyone - A great Testament to the Legacy of the Late Mr. Ratan Tata. Let me try with all the names - Hrithika, Sourabh, Mr. Shah at the front desk, Alia, Sammy, Neha, Sheetal, Anikhet, Gayathri, Pastry Chef gosh I forgot...

"Great staff."

"The ladies at the reception were very helpful and professional. Good hospitality."

"WiFi not working.room service bad. Staff at reception uncooperative and rude. Had to complain at the reception. Only plus point is close to airport. Area is not good. "

"Clean room,helpful staff and good location."

"Excellent staff and good room and bathroom. Breakfast pretty god and very good value all round. Several bars and restaurants in the locality. Fairly easy walk to the sights. A metro station about 15 minutes walk. Worth trying as it's modern and pretty unused. The only problem was a lot of noise from a bar directly below our room that went on until 1.30!!"

"When we arrived and checked in, we went to our room and noticed that it had not been properly cleaned. We had booked the hotel 15 days in advance, so the hotel should have been aware of how many guests would be staying in the room and ensured that all necessary amenities were provided. Unfortunately, some essential items were missing when we arrived. After we raised the issue with the staff, the missing items were provided. Apart from this inconvenience on the day of check-in, my overall...

"The hotel was clean and staff were very friendly who also helped with our bags to the room. The restaurant had good food for breakfast and dinner and i wpild definitely tecommend to family and friends as it was only 10mins drive from the airport"