"horrible staff (Lan) who lied to us again and again without blinking. The images on Orbitz are not what you'll see. Avoid this fraudulent business."

"親切なスタッフ達でとても快適に過ごせました。 場所も景観も良く最高の滞在になりました！ お部屋も清潔で広く良く眠れます。 朝食はオーダーも出来ますし、バイキングもあります。"

"The DelaSol Sapa Hotel has a lot going for it on the surface. It is located right in the center of Sapa town, which is incredibly convenient for exploring, and our room was clean. Unfortunately, that is where the positives end. We explicitly booked a "Garden View" room through Expedia, but upon arrival, we were given a room looking directly at a fire escape. When we raised this issue with reception, we were completely brushed off and told that this was simply "the design of the hotel." If you...

"Property was beautiful exactly what we were looking for. Staff and breakfast were lovely. The room was immaculate and very clean. We loved our stay. Will be coming back hopefully again soon."

"Room was a good size but was incredibly dirty, bedsheets were stained and there was piles of dust around the bedside table and on the tv remote/ AC remote. There was dirt and grime/ mould around the window and in the bathroom. Very noisy as well"

"From the moment we arrived the staff was very welcoming and friendly making us feel at home. The hotel is beautiful and it has everything you need to relax from an amazing view to a massage room. The breakfast was great with even an omelet station. We would definitely recommend it to anybody that wants not only a relaxing but welcoming experience."

"The receptionist Moon was very friendly and assisted with whatever we needed or whatever queries we had."

"Nous avons réservé deux chambres au même prix une etait tres simple sans fenêtre l’autre en VIP ?? Bon emplacement petit déjeuner tres basique Souvent personne a l’accueil "

"Feel like it's run by family. Very nice staff"