"Very welcoming and ideally situated, rooms were clean and tidy, staff were excellent especially Rick. Only issue no air-con"

"Air conditioning missing, good position, basic accomodation"

"Great stay"

"Clean room"

"The staff were rude and unapologetic. Check in was 3pm and I was told I couldn’t check in until 4:30pm. I then said this wasn’t okay and was told they would cancel my reservation as a solution. I felt unwelcome. I had a staff member enter the room without knocking while I was getting changed and the room was only cleaned after I asked. DO NOT STAY."

"There is no laundry facilities as mentioned."

"location of hotel was great, but elevator was said under repair (for how long I dont know), but I had to climb up and down 7 floors my entire stay of 3 days. No help with suitcase to carry up or down.. they did check me in early which was good. Room was not a 'regular' room and felt like an attic..not great experience"

"We loved our canal view room with big windows and high ceiling very much. Excellent location, walking distance to everything center city. Very steep stairs, difficult with big suitcases. But it's the same in all those lovely historic houses at canals so..."