"Our room smelled like cigarettes."

"Hotel is super convenient for access to the airport and has a free shuttle to the airport starting at 5 am. Other than that, there is very little reason to stay here. Very utilitarian building and rooms. Not much in terms of ammenities. Staff were very helpful."

"Great location close to old town. Rail station/metro walkable. Bilboa a great destination."

"Se encuentra a 30 minutos a pie de la intermodal y a 50 del museo Gugemheim. Las habitaciones son pequeñas, pero equipadas, buen gusto y modernas. El barrio Deusto tranquilo y lleno de pequeños negocios. Pero, no tienen a nadie en la recepción hasta las 4pm, no tienen agua ni café en el lobby, no puedes tomar desde su lobby ninguna excursión ni información al respecto. Y las chicas de la limpieza tienen problemas con atender a los huéspedes. No saben comportarse."

"The room was clean but small. Suitable for a single night stay and close to the airport. All staff very friendly - especially the shuttle bus drivers. Great lobby with lounges, chairs, tv and refreshments. Don’t bother with the little restaurant beside the hotel - food and staff not great. Would recommend for a quick stay before flying."

"Not perhaps greatest area but it’s fine. Hotel itself is great Breakfast probably not worth it unless really in a rush as very decent food options surrounding area ."