"I believe they were understaffed. Person handling breakfast shift could not keep up. Ran out of dishes constantly and new plates/silverware put out were dirty. Staff at front desk left shift late at night and were already back mid morning the next day. It appeared they may be remodeling as I could smell paint and saw some painters. One of our rooms smelled like urine. The property has the structure to be nice and the breakfast offered was much better than other places. This truly seems to be a...

"The fact that everything is overpriced , and the one amenity missing from the rooms that should be available is a microwave ! The KCups never got replaced after the 1st day of a 3day stay. My refrigerator wasn't working upon arrival and someone didn't even look at it until almost 4 hrs after arrival."

"Absolutely everything was beautiful. Comfortable bed, super soft pillows. The overall style of this place is exactly what you want in a Cape Cod resort."

"I have been staying in this property for over 10 yrs and recent renovations to the rooms are amazing as well as the hallways repainted the staff is amazing Jeff the bartender is always giving helpful hints and places to eat and Dan at front desk is always helpful!!!"

"Come here every year with our kids. Solid breakfast. The kids love the pool, 20min walk to the island Queen ferry. Staff were always helpful"

"Very nice hotel. Close to everything in Plymouth. All redone. Pool was great. No restaurant or continental breakfast yet. In process of construction. No inconvenience of construction noticed at all. Rooms comfortable and clean. Front desk very nice, and personal service at desk 24/7."

"Amazing hotel in the perfect location! That staff made you feel so welcomed. The best part was having beach towels/chairs available to guests and the coffee, tea, and toys for the kids at no additional cost! I can’t say how much I loved it here enough!"

"perfect location , great staff . It only needs some newer furniture in the rooms but for an Inn it is really good."