"The hotel was lovely, in an ideal location close to the Old Town (about a 10 min walk) and the main La Concha beach. Rooms were lovely and clean, with great air-conditioning, which was ideal for the heatwave! You can even borrow towels for the beach, you just need to leave a deposit at the front desk, which is fab if you're packing light! The only negative we have to say is the bed was really uncomfortable and definitely needs an upgrade - bedsprings we're digging into us whilst we slept!!...

"L'accueil à été tout à fait correct et il est plutôt facile de se garer aux abords. Un bus passe au pied de la résidence et emmène directement en centre ville. Le point noir est le manque d'ouverture dans le chambre, 1 seule fenêtre que nous ne sommes pas arrivés à ouvrir. La chambre est assez exiguë. Il manque de quoi faire un café."

"Excellent location"

"Great hotel in a picturesque location. 20 minute walk into the old town but via the promenade so spectacular views of the beach and bay. Large room & very clean. Great shower. Air con worked well. Lovely pool with a great view. Quiet location. Lovely staff."

"Todo maravilloso!!! Las mujeres de la recepción maravillosas. Lo único que mo cumplieron fue el 2x1 de la happy hour. El cuarto divino. El spa increíble."

"Location and staff is great. Rooms for 2 people are on the small size."

"Very clean. Comfy, queen-size bed with crisp white linen. Lovely, helpful staff, and an excellent location a couple of minutes' walk to the main beach, the town with bars and resaurants, and the train station across the road. But the hotel needs some TLC - the bathroom door didn't shut, the toilet rocked when sat on, there were flickering lights above the basin, and the floors were worn. The air con was powerful, but very noisy as it clicked on and off, so we had to turn it off in the middle of...

"海側の部屋は良かったけど、１階だったので、目の前に多くの観光客が夜遅くまで座って、お酒を飲みながらガヤガヤ喋ってたのは迷惑でした。 また、ブエヒング航空が大幅に遅れて出発したので、バルセロナ国際空港で荷物を預けられず、搭乗口まで持って行くことになり、お土産のお酒を没収されてしまった。"

"Chambre propre. Un bon petit dejeuner avec du choix. Parking un peu compliqué"

"Its location is very convenient to visit the old Bilbao. Having to check in in one location and the room in another was a little confusing but the staff did an amazing job guiding us"

"Great location and quiet"