"The staff was very welcoming and helpful. As a retired manager of luxury resorts, I know when people are sincere and they all were. Thank you Tony Guthrie "

"The first night, we turned off the motion sensor light switch, but it kept turning back on by itself. Every time we moved in the bed, the light came on, so we had to keep getting up to turn it off. My husband and I couldn’t sleep at all. The second night, the shower water kept getting cold, so I couldn’t even finish washing my hair. Overall, the stay was quite uncomfortable because of these problems. However, the staff were very nice and made an effort to address the issues."

"My stay was amazing and I will definitely be staying at Ginkgo House if I ever find myself in Cambridge again! Staff was incredibly kind and accommodating, my room was very clean, and the potential noise that was mentioned was very minimal and did not cause any issues!"

"Great host and accommodating "

"I am sorry I did not take the reviews into account when booking this property. The house is falling apart, very run down. Even though the cleaner made a huge effort to clean, it is actually not clean-able.Not sure how come this is listed on hotels.com"