"Nice location close to UC"

"It’s essentially a motel and you get exactly what you pay for. It’s well situated in the city. I stayed on one of those weeks where there was a convention and my usual hotels are ridiculously expensive, Symphony was exactly what the doctor ordered. On a weekend with overpriced hotel rooms I would stay here again. Clean. Safe. Affordable all the time."

"It is what you expect from a cheaper hotel. The rooms were absolutely disgusting. The floor was gross and the carpet was coming apart. Holes in the wall. The pictures online were very misleading. Our neighbors that weekend were inviting anyone and everyone in their room. They were awake and screaming all night and their door was always open. The ice machines were broken. Housekeeping came in our room when they told us that they wouldn't. Location is pretty good at least."

"This hotel is NOT FOR FAMILIES. Withinin ten minutes of arriving multiple prostitutes in and out - Had to explain to my 12 year old step son why these women are wearing only thongs at 4pm in afternoon. Had what I'm assuming were pimps downstairs. Hallways look like a drug hotel.Actually looked at the room, the people before us stuffed tissue in peep hole in door, also assuming that was due to crack or meth paranoia. I imagine the place has roaches, other clientele aside from prostitutes looked...

"I had a great stay at the Surf Motel on Lombard Street. The staff was very friendly, helpful, and made me feel welcome throughout my visit. The location is excellent. I was able to walk to nearby stores, restaurants, and the waterfront, which made getting around San Francisco easy and convenient without needing to drive everywhere. The price was outstanding, especially considering the location. It's hard to find this kind of value in San Francisco. If you're looking for a clean, affordable...

"Just a place to lay your head at best. Room was worn down. Roach crawled across the ground on way out. Bathroom wreaked of cigarette smoke. Whole room stunk."

"Let us get 2 rooms last minute. Staff was super helpful and kind. I will say the rooms on the street side were very noisy due to chinatown traffic, lots of honking and yelling in middle of night bit other than that it was a nice stay."

"Genuinely awful... had to book another hotel after being here for 2 hours... Here's a list of everything wrong with this place 😭 - Furniture held up with duct tape - Stains on bedsheets... - Food from previous guest left in room fridge - Sticky floors - Windows didn't lock, had no screens, and faced directly towards windows to other rooms... Genuinely anyone could just walk into your room if they felt like it. The window was open when we checked in. - No soap in the bathrooms, some bathrooms...

"Doesn’t look like the photos. Morning staff seemed well enough but night staff didn’t quite seem to know what was going on. There appeared to be mold in our bathroom sink, bathtub caulking was placed like fingerprinting, an outlet cover by the bed was hanging off, so you can see a huge hole in the drywall around outlet box. Huge stain in the bathroom sink. Elevator and doors pretty gnarly. Overall could use improvement in cleanliness and property cleanliness and upkeep."

"Very quiet peaceful place. We like this place so much very friendly staff."

"It was great and very easy to find"

"Clean rooms. They look new/renovated recently. Friendly Staff. Breakfast was good."