"Good location and spacious executive rooms with lounge access which is very good. Breakfast and lounge food were good. However hotel and furnishings were quite dated and no longer provide the luxury feel of shangrila. Time for a revamp..."

"Nice location, Staff and Quality staff"

"Started off a bit average with the reception trying to charge us again for our room, then giving us another clients room keys, the stay got better after the initial check in greeting."

"Best we have stayed at in Australia in our manny years of travelling. The Quality of the Building and the amazing interior design styling of the room and building were first class. The facilities were five star and the breakfast as well. A special thank you to Abby who checked us in. Her professional approach to.her job including making us feel.so welcome is a credit to her and the hotel. We will.definately stay again at the Christalbrook Bailey wherever they are. Thank you once again."

"Check in the attendant didn’t tell us anything about resort facilities restaurants, wifi etc. we had to ask every question When we checked in our room wasn’t cleaned properly, dirty tissue on the floor, sand through the wardrobe. Duty manager wasn’t helpful a cleaner came up and cleaned the mess however there was still sand I had to clean myself. The following evening some courtesy fruit for the not properly cleaned was left. Frankly a poor offering as fruit wasn’t overly fresh Cleaner that...

"Great central place to stay with the wharf very close and the casino just across the road. Rooms that have been renovated are lovely, the ones that haven't been are very outdated and damaged and even though we booked 2 the same had different size beds, tiny TV's, no balcony furniture, bath in one and not the other, and then smelled mouldy. Staff were very obliging and upgraded our rooms due to the condition and smell to the amazing rooms. Buffet breakfast was nice, lots to choose from and...

"muito bom esse hotel e bem localizado."

"Beach view what you see is what you get"