"The view from the premium room is breathtaking."

"間違いなく最高"

"Staff were very nice in the lobby and they held our bags at checkin as we were early. We ate on site teppanyaki and it was the best meal we had in Japan and most expensive $220 for 4 and it was amazing. Chamachi something was the name, Kobe beef meal. Hotel laundry was super slow took full 24 hrs. Asked for pillows and they said okay but never came. Excellent cab service and super close to food places and train station to shoot out to nara or kyoto as we did."

"As expected, beautiful spacious rooms with a refined and thoughtful local setting on a beautiful garden with the best looking Koi in Japan. Staff were friendly, responsive and helpful. We had to find a driver the night before when our guide cancelled and they found an amazing driver, fluent in English who kindly offered to also be our guide. Japan of course is overflowing with unimaginably courteous, kind and intentional people but still the hotel really helped us make the most of our last...

"The staff members were wonderful: Lester and Jonathan/Check - in very quick & Silk Road Dining staff breakfast with on point! The only thing could be better was the one hour swimming time & having to make a reservation for it. That was strange and awkward. My phone was a problem and I was sure if it went through!"

"Great property and service"

"Lovely calm oasis"

"The staff at Hyatt Regency Kyoto were outstanding—friendly, professional, and always willing to help. Their excellent service made our stay enjoyable. However, the property is very outdated, and the guest rooms are in need of a full remodel to match the level of hospitality. With renovations, this hotel could be truly exceptional. The room had an unpleasant smell that should be addressed as part of the property's renovation."

"This is an exceptional hotel - and everyone we interacted with was gracious and genuine. Sanjay the guest relation manager made our visit here special. The staff anticipated our needs and acted rapidly and accordingly. Stellar service. They also never forgot our names if they recognized us in the lobby. As a new hotel, it was clean, comfortable, and out of this world. It's also conveniently close to an underground entrance that leads eventually to Osaka Station and everything else in...

"One of my favorite hotel experiences I've ever had. My only gripe is if you are someone who appreciates luxury amenities but also takes public transit, Patina Osaka isn't exactly ideal, but if you're doing a vacation with family (not specifically kids, like multiple relatives who all have different interests) this really is a great option. Its way more international of a hotel experience than a Japanese hotel experience, so keep that in mind as well."

"立地も最高で設備もホスピタリティも申し分無し。 近くにあった(北新地にあった)ANACROWNが廃業してからの代替宿として言うこと無し。定宿としたいが費用面で月2回の出費は少々痛いかも…。"

"おしゃれで食事も美味しく頂きました"