"Excellent location, really helpful staff- especially at the bar, and a great pool and steam room. Outstanding"

"room was huge. really pleased to have fridge in my room. chair & side table provided. good air conditioning. modern bathroom. i would definitely stay there again. "

"Utmärkt frukost. Saknade galgar/krokar, skohorn och toalettborste på rummet."

"Request on Expedia form for early arrival was not communicated. Bathroom was not clean, loo unflushed. Wi fi was not given on arrival Phone contact to reception was not clear on the room phone When we dialled zero no one answered despite several attempts But A comfortable bed and sheets and handy phone charging Reception helpful "

"Complained about the air con ticking constantly in our room (720) for the guy behind the reception to laugh at me. He stood there like he wasn’t going to do anything. I asked if we could switch rooms, upgrade rooms .. nothing. He told me we would have someone come to the room and look .. again, nothing. Was given one free drink voucher, again laughing as he handed it to me. Night one bar man was lovely. Night two bar staff completely different story. Rude and unprofessional. When using...

"Easy location. Great food!! "

"Excellent location. Cabot circus literally across the road. Staff friendly and helpful. Breakfast good. Room was average clean. Underside of bath handle was gross. Corners of room dusty and set of daughter's asthma when she was hiding there. Beds are very springy. Rooms very warm, air con limited. Shower tap was not working properly so water was very hot. Rooms quiet or a hotel next to a main road. Water dispensers on each floor which was good. Would not stay again. Slept badly and room...