"The hotel was nice and clean. I was very disappointed that I booked this hotel because there was a pool and upon arrival there was a sign saying that the pool was closed until further notice. It was convenient with it being attached to the mall."

"Nothing super special about the place. did the job for the weekend. nothing very up to date though."

"In the first room given, the AC didn't work, but they immediately gave us a bigger new room with good AC. However the view from the window is a narrow wall. But because we stayed only to sleep, it did not really matter. We couldn't find the hair dryer, they gave one fast. Finally the original hair dryer was found in the drawer inside the bathroom. We like the room is big. The ammenities should be asked. Slippers, toothbrush, toothpaste were not provided in the room if we did not ask. Then...

"We have visited the Hyatt many times over the last 10 years and both the service and upkeep of the facility have gone down hill . The front desk is chronically understaffed, usually just one person, even on a busy Friday night. The front revolving door is routinely out of service as is at least one elevator. The Hyatt’s best feature is its great food and drink menu and service."

"Property needs to offer more complimentary services."

"It was beautiful"

"Staff was great. It was a well located hotel near the airport and various expressways."

"Nice property good food very close to everything we wanted to do downtown"