Viatges a Ludlow

Clean and convenient

Don't stay here. When we checked in the front staff was unfriendly. She then sent us to the very back building that had caution tape and seriously looked like it should be condemned. The highway noise was terrible. The fan in the bathroom was so loud and rattling we couldn't use the light in there. The free pastry in the morning was a joke and the girls at the counter were inattentive. The coffee was out. The hot water for tea was out and they were laughing together at a computer just behind the counter. You go out to the patio with your little piece of pastry and they have a landscape guy trying to rebuild the rock wall with a hammer. The guy looked uncomfortable. Why have it during your breakfast hours when people need to be sitting there? This place is a mess.

Everything went well, as usual. Great stay for when you have anyone in the Umass Memorial facility across the street.

I liked cleanliness and comfort. Handicap room had a shower that flooded the bathroom every time you took a shower. That needs attention. Disappointed in breakfast . Pancake machine broken. Cheese omelettes both days we were there were terrible.

Once again, we didn't have a clean bathroom. Unfortunately, but unlike the last place on our travels, these people were very accommodating. They said they'd clean the bathroom, give us a new room. The customer service was out of the park.They took care of all our needs here.I was just a little sad.Teresa was the lady's name didn't clean the bathroom before we got there.There was use soap in the shower hair in the shower.I just don't understand maybe i'm missing something.And you guys leave soap for the next people.But I don't think that 's right.Cause the bathtubs are not clean.In the shower was dirty.