6/10 Normal
Shawn
Viaje en familia
15 de jun de 2025
Aspectos positivos: Personal, servicios y instalaciones y estado del alojamiento
We had high hopes for this property—it looks modern and well-designed, but unfortunately, our experience didn’t live up to the appearance. The room felt dirty from the start, with food stains on the desk and marks on the furniture. It gave off the impression of a budget hotel trying hard to appear upscale… and just missing the mark.
When we arrived, the AC was off, the window shades were wide open, and the sun had turned the room into a sauna. It took hours to cool down, which made for an uncomfortable first night. Not the welcome you want after a long day of travel.
On a positive note, the front desk attendant was lovely—clearly doing her best despite being overrun. The staff overall were friendly, welcoming, and seemed to genuinely care. The breakfast was decent, and we did feel safe and looked after.
That said, this was our first and last stay. It’s a real shame, because with a bit more attention to cleanliness and operations, this place could be great. For now, it’s just not there.
Shawn
Se alojó 1 noche en junio de 2025