"Staff, especially the person who checked us in on the evening of Friday 14 November, who was outstanding. Room much nicer than had anticipated. Better than many hotel rooms"

"Lovely hotel with cozy clean rooms. Great location shopping, restaurants. "

"Everything was as it should be - just perfect. See you again in the new year"

"Clean hotel and room. Excellent customer service and lovely Spa area with no time limitations. The Spa was only ten pounds each extra on top of our 3 night stay to use whenever we liked between 6am and 8am. Amazing x Breakfast was a variety of foods and was very delicious x"

"Staff have been wonderful. Room was beautiful. Would definitely return to this hotel if I am ever in Bath."

"Lovely room"

"."

"All good thanks "