Friendly staff, who accommodated a refund on a non-refundable booking, but a few issues:
Website says close to Ubud. It’s actually quite far and whilst a free shuttle is offered. The timings are very restrictive, with last shuttle back at 5.30pm. Ubud comes to life in the evening and they should provide a shuttle until 10pm, like other hotels. It takes about 40mins to get into Ubud on 12.30pm shuttle due to traffic. The resort is otherwise very isolated. Website does a great sell, but it is quite far away, and certainly not walkable (side streets and poor lighting) in the dark. The room smelt of damp and the door didn’t lock without a struggle and a lot of force.
There were ants in the watermelon juice, and breakfast option quite limited.
Finally, the thing that forced me to leave was their website advertises the availability of a gym that was essential for me to have on going rehab for an injury. Unfortunately gym was closed for an unspecified length of time, which meant that I couldn’t do my physio rehab. Accordingly, I had no option but to leave.
On a positive, I wanted somewhere quiet and in the forest, and this place is just that. However, plenty of options for the same closer to town, and actually in town (though with a phished price tag)
