"Great location and facilities but more than anything the people in there is what made our stay. Thank you to all and specially Angela who with only a few minutes of interaction made us feel special. Looking forward to a dither visit. "
"Great location and facilities but more than anything the people in there is what made our stay. Thank you to all and specially Angela who with only a few minutes of interaction made us feel special. Looking forward to a dither visit. "
"Estancia encantadora, el lugar era agradable y limpio, y el personal del hotel fue muy servicial, ¡especialmente Jennie! ¡Ella ayudó a organizar todos nuestros viajes y fue de gran ayuda con todas las recomendaciones!"
"Estancia encantadora, el lugar era agradable y limpio, y el personal del hotel fue muy servicial, ¡especialmente Jennie! ¡Ella ayudó a organizar todos nuestros viajes y fue de gran ayuda con todas las recomendaciones!"
"This was as close to a perfect stay as you can get. The staff are the most generous and helpful people I’ve had the pleasure of meeting anywhere around the world. Truly the gold standard for customer dedication and care. Nhi is a team member who my girlfriend and I will always remember. She ensured that our stay was not only above what we expected but helped us with so many other needs along the way. Truly. It’s people like Nhi that will make me return again and again to the Grand whenever I’m...
"This was as close to a perfect stay as you can get. The staff are the most generous and helpful people I’ve had the pleasure of meeting anywhere around the world. Truly the gold standard for customer dedication and care. Nhi is a team member who my girlfriend and I will always remember. She ensured that our stay was not only above what we expected but helped us with so many other needs along the way. Truly. It’s people like Nhi that will make me return again and again to the Grand whenever I’m...
"This was my first stay in Hanoi, Vietnam and it was the best decision. From the moment you step in front of this hotel, you know it is going to be magical. The architecture in the lobby alone is enough to make you never want to leave. The staff was super kind and helpful which was honestly the cherry on top. My group consisted of eight people and we were all very grateful to have stayed here. Please don’t skip the rooftop, the bites and cocktails up there are amazing!"
"This was my first stay in Hanoi, Vietnam and it was the best decision. From the moment you step in front of this hotel, you know it is going to be magical. The architecture in the lobby alone is enough to make you never want to leave. The staff was super kind and helpful which was honestly the cherry on top. My group consisted of eight people and we were all very grateful to have stayed here. Please don’t skip the rooftop, the bites and cocktails up there are amazing!"
"I stayed at two different hotels in the Old Quarter, and I prefer this one. The hotel is located near Hoan Kiem Lake, making it very convenient for exploring the walking areas. Despite being in such a central location, I sleep well here and don't hear any traffic noise—which is especially important when staying in the Old Quarter.
The breakfast is good. I particularly enjoy the sweet rice, fresh fruit, and Vietnamese yogurt, which isn't too sweet. They also serve pho, which is a nice touch."
"I stayed at two different hotels in the Old Quarter, and I prefer this one. The hotel is located near Hoan Kiem Lake, making it very convenient for exploring the walking areas. Despite being in such a central location, I sleep well here and don't hear any traffic noise—which is especially important when staying in the Old Quarter.
The breakfast is good. I particularly enjoy the sweet rice, fresh fruit, and Vietnamese yogurt, which isn't too sweet. They also serve pho, which is a nice touch."
"The rooms are set back from the noisy main drag and located right in the hears of nightlife and quiet daytime coffee shops and cafes.
The shower had very hot water quickly and with high pressure. The bed and linens were high quality - and the breakfast with eggs to order had ample meats, fruits, breads, and rice options.
I highly recommend this hotel !!"
"The rooms are set back from the noisy main drag and located right in the hears of nightlife and quiet daytime coffee shops and cafes.
The shower had very hot water quickly and with high pressure. The bed and linens were high quality - and the breakfast with eggs to order had ample meats, fruits, breads, and rice options.
I highly recommend this hotel !!"
"The hotel is conveniently located close to Hoan Kiem lake and while you are in the old quarter you are in a quieter section. The real standout are the reception staff, particularly Sunny and Thomas. Nothing is too much trouble for them, they always have a smile and their restaurant recommendations were great! Stayed here 4 times over a 2 week period and would happily go back!"
"The hotel is conveniently located close to Hoan Kiem lake and while you are in the old quarter you are in a quieter section. The real standout are the reception staff, particularly Sunny and Thomas. Nothing is too much trouble for them, they always have a smile and their restaurant recommendations were great! Stayed here 4 times over a 2 week period and would happily go back!"