4/10 Mediocre
Alex W., Naperville, Illinois
12 de jul de 2025
Aspectos positivos: Limpieza
A generous 2 star
The unit was ok, not great. We stayed in Las Palmas for a family reunion and visited and at least 8 other units. Key takeaways:1. It certainly feels like an investment property, not a home. They have many signs helping you remember this fact. (No smoking, instructions on what to not flush down the toilets and a list of all the fines you will be charged for not following their rules)2. The bedrooms were drab and the furnishings sparse. No dressers or chairs, just a bed. At least put in a luggage rack (you can put a cheap one in for 30) No throw pillows or other things to make the home feel comfortable. The furniture in the front room is cheap and the cushions are brick hard. Communication was slow and inadequate. During our stay, the back sliding door handle fell off (which I understand things happen) so i called amanda and left a message with no response. Then i called the other number provided. But again no response. I reached out to VRBO to contact them and nothing. Being that this is a first floor unit, we were worried about our safety with the back door not being able to be locked. The response i received the next day was “could you send pictures?” They seemed completely indifferent. They did send a locksmith out but i never received a follow up response to ask if things were ok and resolved. On top of it all, when we arrived, the washer (not dryer) was still running. So I guess in addition to being a guest, I’m housekeeping needing to dry and fold the laundry?!
Alex W.
Se alojó 5 noches en junio de 2025