8/10 Bueno
Wendy
28 de jul de 2025
Aspectos positivos: Personal y servicios
Staff where very friendly and pleasant, especially reception and dining room staff, breakfast staff particularly welcoming.
Very disappointed with evening meal service, waited a while for food to arrive, soup was luke warm. The food we ordered as one of the meals was not correct, can’t remember what it was but it definitely was not sea bass which came with its head on , very off putting for someone who detests fish. No initial apology off our waiter however another waiter did express his sincere apology for the mistake. The wrong dish then provoked a further delay. All in all we were sat in the dining room for over 2 1/2 hours from start to finish. There were only approximately 10 other customers in there so really unsure what the delay was .
Hotel approach is lovely and we would stay here again however there are some areas which require some TLC.
Used the pool facilities which was lovely although the changing areas are definitely in need of some TLC
Wendy
Se alojó 1 noche en julio de 2025