6/10
The property is well appointed and has a great restaurant and pool area. The rooms are large and spacious with nice bathrooms but that’s where it ends for me. There was a persistent foul smelling sewerage odour which emanated from the bathroom. The maintenance staff tried to remedy the issue on multiple occasions but the odour returned. The manager tried to soften the blow by first offering me a couple of juices at the bar but as the problem worsened turned to a couple of alcoholic drinks. Which I found patronising. I was offended. I must point out that I paid for a deluxe poolside room. I was offered another room but in an inferior location which I refused. There was no follow up to check how the issue was except a cake left in the room. Anyway we stayed in the room and put up with the smell as the hotel location was good for my surfing. The location is good with plenty of restaurants nearby. The staff were good but house keepers ordinary. Overall average.
Gary
Se alojó 9 noches en mayo de 2025