"It is a very good resort. The palace is my favorite. I use room service every morning and I receive warm breakfast on time. Viviana is the manager of this service and I want to say thank you very much. Vivian for your good job. I enjoy my stay in this resort."

"This property is perfect for couples who need to get away. It’s beautiful, clean, and provides anything you could need. Their staff is hands down the most amazing people. They work so hard everyday to ensure the resort is immaculate and that your stay is flawless. Would definitely return. "

"La Habitación estaba medio limpia , si había detalles de que no la barrían bien , había una cucaracha muerta por los tres días que estuvimos y también en una reserva de restaurante le dieron prioridad a la personas extranjeras que a los nacionales. "

"Very clean"

"From the day we arrived until the last day of departure everything was spectacular, we couldn't complain about anything, the attention of the employees, room service, in the areas of the pools, casino and restaurants, everything was perfect. Good food, drinks, shows, everything 100% recommended. 💪🇲🇽🏝🏆"

"Amazing stay at Barcelo Maya Colonial! Everything was perfect — clean rooms, friendly staff, great food, and beautiful surroundings. Highly recommend!"