Stayed 4 night for business during Jan 2025.
This is a pretty unique hotel - it is situated in a very old building (renovated, of course) right at Piazza dei Signori, so location can't be better.
We never met Paolo, out host. However, he has been super responsive and helpful over whatsapp.
I had a room with a balcony over the Piazza, so great view. The room is of a good size in European standards, Cleanliness is perfect. The room has a large closet, so a lot of room for clothes. There is a desk if you want to open your laptop. Overall very convenient. Also, the bed is comfortable.
The room is made up every day. There is a fridge where you'll find 2 bottles of water, 2 yogurts, 2 fruit juice bottles, 2 croissants, 2 muffins, some coffee capsules and a matching espresso machine. The drink and food items are replenished daily, and this is what the included breakfast consists of. If you don't like it, there are are dozens of coffee shops in the 1 minute walking distance range.
As others have mentioned, there is a steep staircase going up to the rooms, so this place is not for elderly or disabled people, probably.
Regarding what others have written about the noise - yeah, the Piazza gets very loud at night but if you shut down the blinds and close the windows, you can barely hear anything. I was there during January, so can't say anything about the A/C. Heating worked great.
Overall, if I'll visit the area again, I'll try to book Diamantino as my first option.
