"The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

"Perfecto. Magnífica ubicación. Muy buena atención por parte de los anfitriones. Se respira tradición desde el primer minuto. "

"Muy buen servicio, personal muy amable, buen buffet de desayuno, habitacion limpia y bien equipada "

"食事は多彩で美味しく、施設も清潔感があり大変満足です。また利用したいと思います。 "

"施設が広くゆったり過ごすことができました。"

"We were looking for a more traditional Japenese experience whilst also wanting to see the Snow Monkeys and this place did not disappoint! Free shuttle from the station to the hotel and we were greeted by very lovely staff members who gave us really useful info on the hotel and the onsen’s within the village. The hotel comes with 9 onsen’s which you can book and get private use through ur the day (no need to book after certain times, you just enter and lock the door). The hotel is also part of...

"最高でした😆 また、利用したいと思います！"

"The nicest staff I’ve ever met. Great spot and super clean. "

"Todo fue maravilloso! La atención 10/10 Permiten la entrada a los onsen con tatuajes Quizás lo unico que cambiaria un poco es la comida del desayuno buffet, seria bueno poner mas variedad. En general un bello ryokan "

"."

"Gran ubicación ! Habilitación impecable . Onsen muy agradable . Gran atención "

"Un gran hotel, donde te atiende al parecer una familia súper amable, incluye comida, tradicional, que es todo un espectáculo y de excelente calidad, no te lo puedes perder, excelente!!"

"Cama dura, personal agradable. El desayuno bueno."

"La atención del personal , muy amable y excelente ubicación junto a la terminal del metro . "