6/10 Normal
Frederick G.
31 de may de 2025
Aspectos positivos: Limpieza
Excellent location
We stayed five nights and were joined by friends for the last four. When we arrived, the lift was not working which made it difficult to move our luggage in and for our friends who have serious mobility issues. Apparently the lift had been out of service for five weeks, but we were not told. Indeed, the tips we received the day before included information on how to use the lift for our luggage. There were 40 stairs -- not difficult in themselves but difficult for the luggage and our friends.The apartment itself was as advertised although the second bedroom and bathroom were considerably smaller than expected. It was clean and in an excellent location.Communications with the property manager (Anna) and Angelina who helped us move in were excellent. Anna was very helpful and particularly so when we lost power during an inernational zoom meeting I was chairing.Communications with Philippe, the owner of the unit, were difficult. With regard to the failure of the lift, he wrote that the problems we had were our fault because we did not check with him before moving in to ensure that the lift was indeed working. I was not aware that it was the responsibility of the guest to check with the owner to see whether the amenities listed on VRBO are accurate. In general, he was very defensive and I was very pleased that we did not have to deal with him directly.Needless to say, should we return to Nice we will look in the same area but not with Philippe.
Frederick G.
Se alojó 5 noches en abril de 2025