Mass General Waltham

Second time staying at the YOTEL, this time in the summer and with family. The hotel is an excellent location. It’s within walking distance of so many fun places. However, we stayed on the eleventh floor and the air conditioning was loud. The a/c woke me up as it cycled on and off. For the kids, the pull out couch bed was small and uncomfortable. And, I didn’t appreciate the resort fee, the convention fee, and tourist assessment added on to the price. This room would not fit for adults. The hotel front desk was kind enough to have the fold out couch made up but they forgot the pillows and towels. Location can’t be beat, but this is not luxurious.

The house keeping staff was the best in all my last 25 years of traveling on Hotels and my cruises on various cruise lines.