- Aspectos positivos: Limpieza, estado e instalaciones del alojamiento y comodidad de la habitación
- Aspectos negativos: Personal y servicio
Incompetent hotel administration
The room was comfortable and nice furnished located in a comercial area closed to a metro station, but in a really dirty street always with weird people in the surroundings. The hotel doesn't have a reception and the only way to get in contact with the person in charge of the administration is a mobile phone. Most of the times you get an automatic answer and if someone peaks up the phone, the person hardly speaks english. Same with the contact email. I got the codes necessaries to get in just two days in advance after several calls and emails without answer and the same to get the invoice or the wifi fixed. I was in a business trip of 3 weeks and if this is the service offered to a person that is going to spend such a long time in the hotel I wonder how it would be just for a couple days stay...