6/10 Normal
Courtney
Viaje en familia
29 de may de 2025
Aspectos positivos: Limpieza y instalaciones y estado del alojamiento
This property has so much potential.
The good:
- great location, great ocean view. Just a few minutes from Punta sur. Felt safe, really the whole island felt safe.
- the bed & couch were so comfortable! Felt clean except a few dusty areas.
- there was a small pool that was nice, our boys had it all to themselves. Also rooftop Jacuzzi (not heated) was nice. Beautiful views from the rooftop!
- nice & quite community, very few residents or guests present while we were there
The bad:
- it was a little tricky to find within the complex
- there was a (nice) worker there at 5 PM when we arrived trying to check in. We were both surprised each other were there. He was cleaning up and then gathered some things and left.
- the digital keypad malfunctioned several times. My husband went back to grab something while we were at a beach and he was there a long time trying to get in. He was NOT happy and actually went around through an abandoned condo and accessed our condo through the rooftop entry, which thankfully wasn’t locked!
- NO hot water in the showers! And very poor water pressure.
- NO washcloths were provided. We found a bag of extra towels in a closet, but still no washcloths. And only one roll of toilet paper provided for each bathroom (5day/4 nights). We did go buy more.
- No oven, only stove top, which wasn’t a huge deal, but just FYI. No washer and dryer available either, again not a huge deal but just nice to know.
Courtney
Se alojó 4 noches en mayo de 2025