Viatges a Herzfeld

雰囲気のいいホテルで、快適に過ごせました。スタッフもみなさんフレンドリーで、いろいろとサポートしてくれました。 立地も、最寄りのトラムの駅まで5分程度と近くにあるので移動もしやすいし、中央駅まで2駅、ケルン大聖堂の最寄りまで3駅と便利です。 古いホテルだけあって、設備はちょっと古めです。でも滞在に全く支障はなかったです。 ただ、滞在したのが金曜〜日曜だったからか、夜になると外がやたらとうるさかったです。ライン川ほとりで何かやっていたのかも。

Very clean and accommodating. We arrived earlier then our check in. The staff allowed us to store our luggage.

Ist okay aber nicht der burner.

Clean and nice hotel. Great and helpful staff. Basic but ok breakfast. Silent neighourhood.

Lovely hotel, location fine, parking easy. Decent bar area. Only criticism is the self check in desk is a bit inefficient. Had two staff who could have done the check in, in seconds, stood there watching us fumble around. Self check in should exist for when staff aren’t around (late arrivals) or away from the mann check in desk to make more “slots available” during peak times. Having 3 computers and 2 staff telling people how to use the computers and not able to check you in on their own computer is just silly. We also had to queue to check out to get parking validated, which seems like something a computer system you had to use to pay for parking could have done during check in… didn’t ruin the stay but several of our party commented on how woefully inefficient the existing process is.