"I was surprised to see there was no kettle with complimentary teabags in the room, which I’d expect in a 4 star hotel. Having stayed in other 4 star hotels in Spain, Italy and Switzerland recently, where there were teabags and a kettle, I was disappointed after arriving late at night and not being able make myself a drink.
Additionally, we had to wait a long time in reception to be checked in and it was already close to midnight and then the person who checked us in, failed to give us some...
"I was surprised to see there was no kettle with complimentary teabags in the room, which I’d expect in a 4 star hotel. Having stayed in other 4 star hotels in Spain, Italy and Switzerland recently, where there were teabags and a kettle, I was disappointed after arriving late at night and not being able make myself a drink.
Additionally, we had to wait a long time in reception to be checked in and it was already close to midnight and then the person who checked us in, failed to give us some...
Anjam