Viatges Cantó Upala

Fantastisk hotel på en liten topp med utsikt over landsbyen nedenfor og horisonten ut mot stillehavet. Dette er et stilfult hotell med villaer som virkelig innbyr til luksus! Hotellet var for oss en opplevelse av at de har disse fasilitetene mens service og de små tingene ikke var helt på topp. Det tok lang tid ved måltider og ved frokost fikk vi for eksempel ikke etterfylt vann eller kaffe uten å spørre. Rommet vårt ble heller ikke rengjort den ene dagen, før vi spurte om dette kl 15 (vi hadde hengt ut "please clean" ca 9.45). Dette er virkelig små ting, men vi opplevde at langt billigere steder på vår ferie leverte en høyere standard på service og at det her virket mer til at de levde mer på sin lokasjon enn totalopplevelse.

Although I loved the rooms and staff, the room was exactly as described but most of the screens on the patio doors were useless because it had holes and a long tear at the bottom. The main bathroom light didn't work properly, it felt like I had a bathroom gnome randomly turning off the light like an irritating younger sibling. The AC started leaking in the bedroom. There were way too many bugs in the room. Lots of ants on the property. I couldn't sit comfortably at the pool because in seconds my legs were covered in ants. This place is good if you just want to relax and eat. Not much going on at the resort itself. The food mostly the same everyday. My hat goes off to a staff member named Kendy, she becomes familiar with her guests and makes sure she brings what she knows we order regularly without even asking. She is a gem and deserves a raise 👏