"The only reason for giving four stars rather than five was in relation to the Leisure Club. The pool is very shallow at one end (I could actually sit on the floor of the pool and have my head above water). This makes it unsuitable for swimming lengths, although I am sure it is very good for children. I would have preferred it to have been the same depth for the whole length. On the positive side, the staff were very friendly and helpful. I can mention by name Euan, who sorted out my check in,...

"Comfortable stay, nice room, pleasant service in the restaurant. Overall a positive experience."

"It’s a beautiful large spacious building with some very excellent function rooms and leisure facilities. The staff were very friendly and very professional. The dining room and breakfast was excellent. The subdued lighting was probably beneficial to those with a slight hangover from the previous evening. We found the rooms warm, comfortable and functional but lacked artistic charm. The dominant feature being an oversized TV screen, which remained unused. We felt the corridors to the rooms were...

"This is an excellent hotel. Before even arriving - the staff are super friendly and helpful. I had a few requests for a special occasion I had planned and they were so accommodating of them and really went above and beyond it make it a special night - the staff are brilliant! We had the grand deluxe suit booked with is a really lovely room - specious, super comfy, quiet, private. A deep, free standing bath and separate rainfall shower area in the bathroom were both lovely. Speakers and tv’s in...

"Nice, central, and clean. Staff were good to deal with."

"We only stayed two nights but the staff was genuinely so kind and helpful. The room was spacious and clean and the minibar snacks were appreciated."

"Clean room and comfortable bed plus tea and coffee in the room, good breakfast and nice pool. Downside pool is open to the public and gets very busy all the time. The changing room showers hardly worked so it was hard to wash and rinse hair. On arrival no directions were given to where the pool or spa were or times of breakfast this would be useful to have in the room."