"This is the worse Novotel I've ever stayed at. The location was in a bad area with a lot of trash outside of the parking lot. There are insects everywhere in the hotel and flies in the room. We were in floor 1 room 123. When we first checked our room, we noticed the red sheet had dead bugs in it and there were makeup stains. We told check in people and they sent up someone to change the sheets but while he was changing it he kept complaining that he put new sheets initially and he didn't know...

"Walking distance from the train station."

"Nulla da eccepire. Un soggiorno davvero piacevole."

"The location is directly in front of the central train station. The staff from reception and breakfast are charming and informative. Convenient to everything especially when town jumping to Venice Genova Torino Verona or going south to Rome Florence Naples or even Sicily. I will stay back at the Glam before my flight back to the states."

"The air condition is very helpful for the hot temperatures."

"Hotel Tocq is a functional hotel with good walkability to Brera in Milan. I have stayed in many hotels in Milan and would easily seek out alternatives rather than to stay here again."

"Great room, spacious and clean. Staff very helpful and attentive. Location convenient to shopping, restaurants, and tourist spots. Great value for the price."

"The property is located in a nice and quiet neighborhood and is within walking distance to shops and restaurants and tourist spots. The property is clean, well maintained and is safe. The online staff is helpful and responded quickly to my inquiries. I highly recommend this property primarily due to its location."

"We booked a classic suite for a special occasion. The room was extremely rundown and drab looking. Paintwork was chipped. Amenities were poor with one sachet of coffee on some days but not even all. No milk was provided. Again one sachet of flavoured tea. It was not replenished. Breakfast was basic and quite often cold. Constantly told this is what a classic room is like, but the cleanliness of the room was dreadful."

"GREAT hotel in the midst of Milan."

"Hotel propre, qui se situe dans un très bon emplacement, calme, et sûr, je suggère fortement sur cet hôtel au milieu du centre-ville Milano"