"Very spacious room and excellent staff. Check-in was a breeze and the room was exactly as advertised on Expedia. Breakfast was pretty good as well. The spa wasnt working but we wouldnt have used it anyways."

"Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front...

"Helpful staff and great breakfast "

"Comfortable "

"Helpful staff, convenient to train station"

"Einzigartige Einrichtung der Zimmer. Tolles Spa, sehr nettes Personal "

"Fantastic hotel. Spa and pool are fabulous. Somewhat confusing on restaurants because there are 2 hotels. Great staff. "

"This is hands down one of the best hotels we’ve stayed at. The breakfast buffet is epic and the spa is very well appointed with multiple pools and sauna options. Our room was also impressive with modern and comfortable amenities capped off by a view of the Matterhorn!"

"Gorgeous clean rooms. Amazing view. Loved all of it and would go back! "

"It’s a ski town, so expect it to be slightly dirty. Walls are very thin and could hear fellow travelers coughing throughout the night. Overall, it was a good stay. It did the job of giving me shelter for the night. 😊"

"A superb place to stay. Outstanding service from all staff with particular mention for reception staff. Breakfast buffet was superb. Hotel facilities are excellent."

"We had a beautiful terrace that overlooked the shopping and dining areas of the town. Walking distance to train station and the gondola lifts up the mountain. Having a Guinness poured by Mac was wonderful, and we had great conversation."