"Beautiful property with an amazing location across from the gondola. Easy walking to restaurants and bars. The staff was excellent and attentive. The only issue is the lack of spa on property. Guests must use and pay for the wellness spa at the adjoining hotel. "

"Reception staff was really friendly and helpful, bar area quite nice. The only thing I would suggest is more hooks in bathrooms fir towels would be very useful "

"Ni falta ni sobra nada, está perfecto. Esto sruve para el desayuno, las habitaciones etc.. todo en su justa medida y muy correcto"

"We had the best stay at Els Llacs- the apartment was lovely, had a beautiful view of the river and it was a great addition to have the spa downstairs There is a supermarket immediately opposite which is great and Soldeu is only 5 minutes away with good coffee and food options "

"The room was spotless and customer service was excellent! Cleaning crew was respectful and always left the room clean when asked to clean. "

"Beautiful area and country, can only imagine how much more incredible it would be during the snow seasons. The apartment was huge, cozy and had great amenities. Check in slightly confusing with how seperate the main reception is but easily solved. Would highly recommend this apartment and Andorra as a country. Thanks!"

"Bien: Vistas a la montaña, apartamento limpio y bien equipado, bastante confortable Mal: Esa magnífica terraza que aparece siempre en las fotos de promoción ... sólo la tienen algunos apartamentos, y por supuesto no nos tocó. Mal: Dos pequeños rollos de papel higiénico para tres personas, una semana. No lo reponen. "

"Hôtel très bien situé. Le logement était très bien équipé et confortable. Nous sommes ravis de notre séjour "

"El personal muy agradable , bien situado y perfecto para pasar unas Navidades familiares"

"Un accueil trees chaleureux, des hôtesses très aimable ( parlant espagnole, francais et anglais ), le chambre est grande et spacieuse, la salle de bain tres propore , un grand ecran dans la chambre, le room service assez rapide ( payant 8€, mais avec possibilité de descendre pour aller récupérer sa commande , donx ca depend de chacun ), le spa est légèrement petit mais très agréable ensuite dommage qu'il y ait la climatisation dans le spa , parce que quand on sort de l'eau il fait vite...

"Tout était parfait. Les agents d'accueil, très gentils et très serviable. Le petit-déjeuner, très bien."

"Agradecer a las personas de recepción por la atención, resolución de problemas, información, etc."