"Helpful staff"

"I have given this property a 1 star review because when we arrived at the property there were no towels. We were not notified beforehand and only discovered the lack of towels via a letter that was at the property upon arrival. It stated that we had to pre-book towels for an extra charge per person and they were subject to availability. It was stressful. This may sound trivial, but it really isn't - towels are pretty essential. The property is in the country, miles from any shops and we...

"We stayed in one of the dog friendly properties on site and loved it. It was very well furnished, clean and the beds were comfortable, very pleased we booked it. Our 2 boys loved the pool too, would definitely recommend."

"We booked this hotel as a last minute booking due to a cancellation on our existing booking with another hotel and stayed for 3 nights. We did not have any expectations to start with, when we arrived we were met by a very friendly receptionist who changed our rooms to suit our requirements. The owners Roger and Judith were very friendly and could not do enough for you and were amazing hosts during our stay. The waitress Katie was extremely friendly at dinner and at breakfast every day, they...

"Really nice people to deal with. Property was of a good size, more than enough room. There was a strange smell coming from the rear of the fridge, but I forgot to report it. Probably nothing major. Really quiet place to stay. Nice lakes to walk around. Good food in the restaurant."