"I have stayed at many hotels. Hands down this is the worst hotel staff that I have ever dealt with. My room was gross upon check in. Four of the six pillows had a pink substance or hair all over them. There was also hair on the beds that wasn’t ours. I went to the front desk immediately and waited in line for 25 minutes and the answer was to send housekeeping back up sometime to take care of it. The person at the desk was unapologetic and curt. She really should not be working in customer...

"Internet was down for most of the day. 2 of the water parks features were not available. Food is horrible. Would not recommend at all."

"Beautiful place! We traveled with a one year-old and the baby pool was closed the day we were there. That was a big disappointment for us as our little one was overpowered in the larger pool and not a fan of the lazy river. All in all we had a beautiful stay and will definitely go back."

"The location was great!! The staff was friendly. We enjoyed the screened in balcony with a lovely lake view. The only negative was not having a fridge/microwave to keep water/food cold."