"The cleanliness not that bad."

"Staff was courteous and gave excellent customer service! Air conditioner remote did not work for the first day. There were ants in the room. But overall we enjoyed our stay."

"Amazing view of Mayon Volcano "

"Room was spacious however, it was dusty and has a musty smell. Not well maintained. Wifi is just in public areas. Staff are helpful and the restaurants served good food. "

"Had Breakfast at Pritti Place. Was excellent. "

"The place is great"

"The rooms were tired last year, and no improvement this year. Went 2 days without replacing towels, emptying bins even though the room information advised this was daily, and had no door hanger to request services. Upon further query, they don't provide daily service unless asked. First set of bedding had holes, the bed wasn't particularly comfortable and the room was noisy throughout the night. We thought the daily breakfast was better than the weekend buffet - just don't ask for toast,...

"Very clean"