"The hotel was lovely, in an ideal location close to the Old Town (about a 10 min walk) and the main La Concha beach. Rooms were lovely and clean, with great air-conditioning, which was ideal for the heatwave! You can even borrow towels for the beach, you just need to leave a deposit at the front desk, which is fab if you're packing light! The only negative we have to say is the bed was really uncomfortable and definitely needs an upgrade - bedsprings we're digging into us whilst we slept!!...

"Very clean. Comfy, queen-size bed with crisp white linen. Lovely, helpful staff, and an excellent location a couple of minutes' walk to the main beach, the town with bars and resaurants, and the train station across the road. But the hotel needs some TLC - the bathroom door didn't shut, the toilet rocked when sat on, there were flickering lights above the basin, and the floors were worn. The air con was powerful, but very noisy as it clicked on and off, so we had to turn it off in the middle of...

"Chambre propre. Un bon petit dejeuner avec du choix. Parking un peu compliqué"

"Its location is very convenient to visit the old Bilbao. Having to check in in one location and the room in another was a little confusing but the staff did an amazing job guiding us"

"Great location and quiet"

"El hotel necesita una reforma. Solo el precio lo tienen actualizado. Relación calidad precio, caro. "

"Front of train station"

"La recepcionista es encantadora. El check in fue lento, y se retrasó como una hora de las hora prevista. Nos tocó un bajo. La terraza estaba llena de hormigas. La ducha es adaptada para personas con movilidad reducida, pero si viajas con un niño eso significa agua por todas partes y el suelo del baño mojado todo el día, lo que no es nada higiénico. Usamos el sofá cama y el colchón pra una noche bien, no para más. Muy buena ubicación. Te dan opción parking pagando un suplemento."

"Clean room and walkable in the major establishment."