"Customer Service was helpful, rooms with share door are great on Arziona tower."

"The hotel is very nice and clean, However the front desk staff are not friendly or welcoming. They look unhappy. Also I booked two room and only one room was ready at time of checking in, the second room was ready way after the check in time."

"There is a line to wait for elevators to your room. The self check in kiosks don’t work, so you have to wait in line for the one clerk that’s working. It’s out dated and does not have a full bar in casinos."

"Na"

"Staff member who checked us in was very nice and helpful."

"First time in Laughlin with not a good experience called room service multiple times. Never got my room cleaned or any clean towels on a 3 day stay."

"Staff needs training on guest interaction. Nobody was cheerful. Very serious attitudes. All employees regardless of front desk or casino and restaurants. Room was clean. Bed was very comfortable. However, bathroom was not good. Tub did not drain properly. Sink has serious rust stain around main drain and overflow drain hole. I did show pictures to front desk staff. I prefaced my thoughts by saying I was not complaining but I was suggesting some serious maintenance was needed in the future. I...

"i like the way going to the river, i hope they have more restaurants."