Viatges Districte de Wycombe

Unfortunately, my experience at this hotel was disappointing. The pictures shown on the booking site did not accurately represent the room I received. I booked the hotel back in March, and there was no indication at the time of booking that the rooms did not have air conditioning. Upon arrival, I specifically asked the front desk if the air conditioning worked, and I was assured that it did. However, there was no air conditioning in my room, and I was provided with fans instead. I was also advised by the front desk staff to open the window to get some air. I contacted Expedia because of my concerns and asked whether I could be accommodated at another hotel that had air conditioning. Expedia initially offered $50 and later increased the offer to $100. However, my primary concern was not the compensation—it was my comfort and safety. I was staying on the first floor and did not feel comfortable leaving the window open for ventilation, especially at night. Unfortunately, I had no choice but to endure a very hot and small room during my stay. I do want to acknowledge that the night-shift staff member was very kind, pleasant, and helpful. Overall, however, based on my experience, if I travel to London again, this hotel would not be my preferred choice.

Location excellent.