Illa Willow Towhead

Loved the character of the property!

Upon check in the double bed room we had booked was not available. We were told we were being moved to a room with a pull out sofa, upon entering that room that wasn’t the case. We were then moved to another room and promised it would have a sleeper sofa. It did not either. We had to play musical rooms with other members of our traveling party in order to get a room to meet the needs for our group. Upon opening the sofa bed in that room it had no sheets and a large pee stain. We requested sheets and bedding for the sofa bed several times and never received them. Overall it was the worst hotel experience we’ve ever had.